Refund policy

5.2    Subject to Section 5.3, if:
(a)    the Customer gives notice in writing to Nodor within 7 days of discovery that some or all of the Goods do not comply with the warranty set out in Section 5.1;
(b)    Nodor is given a reasonable opportunity to examine such Goods; and
(c)    the Customer (if asked to do so by Nodor) returns such Goods to Nodor’s place of business at the Customer’s cost,
Nodor shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full.
5.3    Nodor shall not be liable for the Goods’ failure to comply with the warranty set out in Section 5.1 in any of the following events:
(a)    the Customer makes any further use of such Goods after giving notice in accordance with Section 5.2;
(b)    the defect arises because the Customer failed to follow Nodor’s oral or written instructions as to the storage, commissioning, installation, use and maintenance of the Goods or (if there are none) good trade practice regarding the same;
(c)    the defect arises as a result of Nodor following any drawing, design or specification supplied by the Customer;
(d)    the Customer alters or repairs such Goods without the written consent of Nodor;
(e)    the defect arises as a result of normal wear and tear, willful damage, negligence, or abnormal storage or working conditions; or
(f)    the Goods differ from their description and any applicable Specification as a result of changes made to ensure they comply with applicable statutory or regulatory requirements.
5.4    Except as provided in this Section 5, Nodor shall have no liability to the Customer in respect of the Goods’ failure to comply with the warranty set out in Section 5.1.